{"id":691,"date":"2021-06-14T07:00:54","date_gmt":"2021-06-14T07:00:54","guid":{"rendered":"https:\/\/digiboxx.com\/knowledge-center\/?p=691"},"modified":"2024-08-16T11:00:23","modified_gmt":"2024-08-16T11:00:23","slug":"how-to-retrieve-the-files-shared-with-non-digiboxx-users","status":"publish","type":"post","link":"https:\/\/digiboxx.com\/support\/knowledge-center\/how-to-retrieve-the-files-shared-with-non-digiboxx-users\/","title":{"rendered":"How to retrieve the files shared with non-DigiBoxx users?"},"content":{"rendered":"<p><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"VideoObject\",\n  \"name\": \"How to retrieve the files shared with non-DigiBoxx users?\",\n  \"description\": \"You have stored files on DigiBoxx & shared few files with external users. Now if you want to retrieve the access how to do it! Watch this video to retrieve the files in easy way.\",\n  \"uploadDate\": \"2021-06-12\",\n  \"contentUrl\": \"https:\/\/www.youtube.com\/watch?v=soBODZKS7_w\",\n  \"embedUrl\": \"https:\/\/www.youtube.com\/embed\/soBODZKS7_w\",\n  \"publisher\": {\n    \"@type\": \"Organization\",\n    \"name\": \"DigiBoxx\",\n    \"logo\": {\n      \"@type\": \"ImageObject\",\n      \"url\": \"https:\/\/digiboxx.com\/knowledge-center\/wp-content\/uploads\/2020\/12\/digiboxx.png\",\n      \"width\": \"\",\n      \"height\": \"\"\n    }\n  },\n  \"duration\": \"PT0M38S\"\n}\n<\/script><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/soBODZKS7_w\" width=\"760\" height=\"515\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>Consider a situation where you have created an account on DigiBoxx; you have stored several files and shared some of your files with external users. In our previous articles, we have helped you understand how to share files with external users. If you want to retrieve access to those files from external users, you can easily do it following the steps we have listed here.<\/p>\n<h2>Steps to retrieve files shared with external users<\/h2>\n<ul>\n<li>Firstly, log in to your DigiBoxx account using the credentials shared with you at the time of creating your account.<\/li>\n<li>Go to the folder where you have saved your file.<\/li>\n<li>Open the file and navigate to the <strong>Embed<\/strong> tab.<\/li>\n<li>Change the security settings to Private from Public.<\/li>\n<li>The step will ensure that the link does not allow external users to download your file from any platform.<\/li>\n<\/ul>\n<p>We are bound to reach in such a situation. Hence, as an <a href=\"https:\/\/www.digiboxx.com\/\">Indian Cloud Storage<\/a> platform, it is imperative to provide a feature to retrieve access to your files from external users.<\/p>\n<p>If you want to see the practical demonstration of how to retrieve your files from external users, you can run through the video attached here. If you still find it challenging, then you can <a href=\"mailto:feedback@digiboxx.com\">connect with our customer support team<\/a> at any time.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Consider a situation where you have created an account on DigiBoxx; you have stored several files and shared some of your files with external users. In our previous articles, we have helped you understand how to share files with external users. If you want to retrieve access to those files from external users, you can [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":696,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"video","meta":{"footnotes":""},"categories":[27],"tags":[2,113,127,126,125,182],"class_list":["post-691","post","type-post","status-publish","format-video","has-post-thumbnail","hentry","category-digiboxx-basics","tag-digiboxx","tag-external-users","tag-indian-cloud-storage","tag-knowledge-center","tag-retrieve-files","tag-retrieve-files-in-digiboxx","post_format-post-format-video"],"translation":{"provider":"WPGlobus","version":"2.12.2","language":"en","enabled_languages":["en"],"languages":{"en":{"title":true,"content":true,"excerpt":false}}},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Retrieve The Files Shared With Non DigiBoxx Users?<\/title>\n<meta name=\"description\" content=\"The user stored various files, and shared some of them with other people. To know about how to recover access to those files from external users read the blog!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/digiboxx.com\/support\/knowledge-center\/how-to-retrieve-the-files-shared-with-non-digiboxx-users\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to retrieve the files shared with non-DigiBoxx users? DigiBoxx Knowledge Center\" \/>\n<meta property=\"og:description\" content=\"You have stored files on DigiBoxx &amp; shared few files with external users. Now if you want to retrieve the access how to do it! Watch this video to retrieve the files in easy way.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/digiboxx.com\/support\/knowledge-center\/how-to-retrieve-the-files-shared-with-non-digiboxx-users\/\" \/>\n<meta property=\"og:site_name\" content=\"Digiboxx Blog\" \/>\n<meta property=\"article:published_time\" content=\"2021-06-14T07:00:54+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-08-16T11:00:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/digiboxx.com\/support\/knowledge-center\/wp-content\/uploads\/2021\/06\/How-to-retrieve-the-files-shared-with-non-DigiBoxx-users.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"480\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"KC Digiboxx\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"How to retrieve the files shared with non-DigiBoxx users? 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