Terms & Conditions

By creating an account or using any DigiBoxx service, you confirm that you are at least 18 years of age (or have parental consent if between 13–17), have read and understood these Terms, and agree to be legally bound by them.

If you are using DigiBoxx on behalf of an organisation, you represent that you have the authority to bind that organisation to these Terms.

You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must notify DigiBoxx immediately at [email protected] of any unauthorised use of your account. DigiBoxx will not be liable for any loss arising from unauthorised use of your credentials.

DigiBoxx provides cloud storage, file management, electronic signature (DigiSign), photo management (DigiFotos), object storage (Megh3), secure vault (DigiVault), and related services. Services are provided on a subscription basis and subject to the plan you have selected.

DigiBoxx reserves the right to modify, suspend, or discontinue any service at any time with reasonable notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of services.

You agree NOT to use DigiBoxx to:

• ✕Upload, store, or share content that is illegal, defamatory, obscene, or infringes third-party intellectual property rights
• ✕Distribute malware, viruses, or any code designed to disrupt, damage, or gain unauthorised access to systems
• ✕Engage in any activity that violates Indian law, including the IT Act 2000, DPDP Act 2023, or IPC
• ✕Attempt to reverse-engineer, decompile, or extract source code from DigiBoxx software
• ✕Use automated tools to scrape, crawl, or extract data from DigiBoxx without written permission
• ✕Resell or sublicense DigiBoxx services without an authorised reseller agreement

DigiBoxx and its licensors retain all intellectual property rights in the platform, software, trademarks, and content. You retain ownership of all content you upload to DigiBoxx. By uploading content, you grant DigiBoxx a limited, non-exclusive licence to store, process, and transmit your content solely to provide the services.

DigiBoxx processes your personal data in accordance with our Privacy Policy and in compliance with India's Digital Personal Data Protection Act 2023 (DPDP Act) and the EU General Data Protection Regulation (GDPR) where applicable. All data is stored on servers located in India.

We implement ISO 27001:2022-certified information security controls including AES-256 encryption at rest, TLS 1.3 in transit, multi-factor authentication, and regular penetration testing.

Paid plans are billed in advance on a monthly or annual basis. All prices are in Indian Rupees (INR) and inclusive of applicable GST. Payments are processed securely through our payment partners.

Refunds are available within 7 days of initial purchase for new subscriptions. No refunds are issued for partial months or after the 7-day window. Contact [email protected] for billing disputes.

You may terminate your account at any time from Settings → Account → Delete Account. DigiBoxx may suspend or terminate your account immediately if you breach these Terms, engage in fraudulent activity, or if required by law.

Upon termination, your data will be retained for 30 days to allow export, after which it will be permanently deleted from our servers.

To the maximum extent permitted by applicable law, DigiBoxx's total liability for any claim arising from these Terms or your use of the services shall not exceed the amount you paid to DigiBoxx in the 12 months preceding the claim.

DigiBoxx shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of profits, or business interruption.